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Fraud and Security Awareness

Protect your identity and sensitive financial information by learning how scams work.

CAN YOU SPOT THE FRAUD?

We want you to be prepared. Every day, thousands of people fall victim to fraudulent emails, texts, and calls. One of the best ways to protect yourself is being aware of how these scams work. Watch the video below, from the American Bankers Association, to learn more.

Also, an important note: First Midwest Bank will never request sensitive information through unsolicited email, phone calls, or text messages.

Banks Never Ask That

Scam Alerts

We are strongly committed to protecting your information and remain constantly aware of new fraud trends so that we can help protect you and your sensitive information. This page provides information about recent scams that have been reported by clients and staff.

FRAUDULENT UNEMPLOYMENT CLAIMS

An increase in fraudulent unemployment claims

The Illinois Department of Employment Security (IDES) is seeing an increase of fraudulent unemployment insurance claims related to COVID-19 as part of a nationwide scheme. Under this scheme, scammers file the claims using the personally identifiable information (PII) of the victims.

If you suspect or become aware that you have been a victim of unemployment fraud, please report it and cancel the application immediately using one of the following methods:

Also remember to notify your employer’s payroll department.

PACKAGE FRAUD

Tips on how to help protect your deliveries

Take precautions to ensure a safe delivery: If you are having a valuable or fragile item delivered to your home, purchase shipping insurance. In addition, always get tracking numbers for your purchases and check the shipping progress periodically.

1. Watch out for texts, calls or emails about a missed delivery. While occasionally legitimate, these are often scams. Also look out for phishing emails and texts that have a fake “tracking link.” Sometimes these links contain malware that you can accidently download to your computer. Or, the link goes to a phone form that allow scammers to harvest your personal information.

2. While legitimate delivery services may leave a “missed delivery” package tag, beware of fake “missed delivery” tags left in-person at your residence. Keep track of what you’ve ordered so you have a better idea of what is coming and when. If you get a missed delivery tag, go to the delivery carrier's website directly, or log in and use the retailer's tracking tools. Don’t blindly call the number on the tag – it may be a scammer looking to harvest your personal information.

3. Request a Signature: Chances are this feature may come with a price tag, but it may be worth the extra fee. Requesting a signature means that a delivery service won’t be able to drop a package on your doorstep unless someone is around to sign for it.

4. Don’t leave packages sitting on your doorstep. Packages left sitting outside are particularly vulnerable to theft. To ensure safe delivery, have your package delivered to your workplace, or to a trusted friend or neighbor who will be home to accept delivery. Some delivery companies now have lockers where your packages can securely wait for you to pick them up using a one-time code to open the locker.  

5­­­­­. Open your delivery upon receipt to check for damage or signs of tampering. Contact the seller immediately if you believe something is wrong with the shipment, or if it’s not what you ordered. Also, be sure to review the seller’s return policy for damaged or unwanted items.

A young lady behind her laptop researching fraud awareness

Spot the Scammer: Take a Quiz

Put yourself to the test. This quiz from the American Bankers Association is an easy way to practice identifying fraud.

Take a Quiz

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Data Security on Social Media

Think before you post. What you put on social media is potentially available to anyone in the public. That can have consequences. 

Learn How to Stay Safe

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Keep Your Home Office Secure

Working from home is increasingly common. When you are using your own Wi-Fi, be extra cautious. Protect yourself and your employer by keeping your data safe.

Home Office Best Practices

BUILD YOUR AWARENESS WITH OUR FRAUD PROTECTION GUIDES

Consumer

With constant upgrades in technology, balancing convenience and risk should be taken seriously. First Midwest can help with information and advice on how to protect yourself and your personal information.

Commercial

First Midwest protects your information with multiple layers of state-of-the-art security, learn more about the precautions you and your business can take to secure your information even further.

Wealth

At First Midwest security is one of our highest priorities. We know building your assets was hard work, and want to make sure you have the information to protect them.

You can also learn more about how to keep your credit and debit card information safe and secure.