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Accessible Banking

First Midwest Bank is committed to building lasting client relationships which includes providing reasonable accommodations to persons with disabilities.

Website and Online Services

First Midwest Bank is making improvements to our website to implement the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). First Midwest Bank is using a variety of methods for assessing conformance to Level AA of WCAG and are striving to improve our site so that it can be accessible for all users.

If you need assistance accessing information or services that are posted on our Bank website, or if you have an accommodation-related question or request, we encourage you to Contact Us using any of the following methods.

No fee or charge will be imposed for any auxiliary aid, service, or other accommodation provided based on disability.

Online          

Contact us using our Instant Answer Center on-line chat feature or Talk to an Expert click to call feature.

Customer Care Center

Customer Care representatives are available during published business hours to assist our clients with their questions and account servicing needs.

Phone: Customer Care Center: 1-800-322-3623

           We accept TRS/TTY call to provide assistance to our hearing impaired clients.

Email: CustomerCare@FirstMidwest.com

Bank Branch

With over 100 First Midwest branch locations and ATM machines across Illinois, northwest Indiana, and eastern Iowa, chances are there is a facility convenient to your home or workplace. If you need assistance accessing a branch office location, call ahead to schedule an appointment and our staff will assist you.

Use our ATM and Branch Locator to get connected with a First Midwest Banker near you.

Find Your Nearest Branch

Contact Us

When you have questions, concerns, or banking issues of any kind, First Midwest Bank is here to help. If you need help or have questions you’d like answered, please choose the contact method that is most appropriate to the urgency of your request, or that works best with your schedule and availability.

First Midwest Bank is committed to building lasting client relationships which includes providing reasonable accommodations to persons with disabilities.

Email

Our highly trained team of Internet Bankers is ready to serve you. We'll respond to any email you send within 48 hours of receiving your request.

Contact Us via Email

Customer Care

When we say “we’re here to help,” we mean that literally. Unlike other banks that outsource or offshore their customer service functions, First Midwest’s Customer Care Center is located right here. It’s staffed by First Midwest employees who share your values and know your neighborhood, so you can expect the same commitment, character and client focus you’ll experience in person at any of our neighborhood branches.

Customer Care Center:
800-322-3623 
Monday through Friday 7am to 7pm CT
Saturday 8am to 5pm CT
Sunday 9am to 2pm CT

Branch Locations

With over 100 First Midwest branch locations and ATM machines across Illinois, northwest Indiana and eastern Iowa, chances are there’s a facility convenient to your home or workplace. Use our ATM & Branch Locator to get connected with a First Midwest Banker near you.

Find the Nearest Branch

Routing Number

The routing number for First Midwest Bank is 071901604. It is located in the lower left corner on your personal check, next to your account number.