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WE ARE HERE TO HELP

When you have questions, concerns, or banking issues of any kind, First Midwest Bank is here to help.

Call Customer Care: 800-322-3623

Online Banking & Mobile Support: 877-203-6724

First Midwest Bank Routing Number: 071901604

CONTACT CUSTOMER CARE

When we say “we’re here to help,” we mean that literally. Unlike other banks that outsource or offshore their customer service functions, First Midwest’s Customer Care Center is located in a suburb right outside of Chicago. It’s staffed by First Midwest employees who know our products and services, and share your values, so you can expect the same commitment and client focus you’ll experience in person at any of our neighborhood branches.

CUSTOMER CARE CENTER:
800-322-3623

Monday through Friday: 7am to 7pm CT
Saturday: 8am to 2pm CT

EMAIL

Our highly trained team of Internet Bankers is ready to serve you. We'll respond to any email you send within 48 hours of receiving your request. DO NOT include personal or financial information including your social security number, bank account number, credit and/or debit card number, personal identification number (PIN), password information - or any other sensitive information.

For specific information about your account, please Sign On to Online Banking and use the secure Messages feature.