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If you have questions, concerns, or banking issues of any kind, First Midwest Bank is here to help.

Call Customer Care: 800-322-3623

Online Banking & Mobile Support: 877-203-6724

Loan Payments Support: 877-203-6724

First Midwest Bank Routing Number: 071901604


When we say “we’re here to help,” we mean that literally. Unlike other banks that outsource or offshore their customer service functions, First Midwest’s Customer Care Center is located in a suburb right outside of Chicago. It’s staffed by First Midwest employees who know our products and services, and share your values, so you can expect the same commitment and client focus you’ll experience in person at any of our neighborhood branches.


Monday through Friday: 7am to 6pm CT
Saturday: 8am to 1pm CT