Priority Customer Service

As a Diamond Checking client, you'll experience the full rewards and advantages of our best, most complete checking package. One of the most significant advantages is Priority Customer Service. Just follow these simple steps:

1. Call (800) 322-3623
2. Say "speech" or press 1
3. Follow the prompts to provide your Diamond Checking account number and Personal Identification Number (PIN)
   • If this is your first time using Bank Line, your PIN is the last four digits of your Social Security Number
4. Press 0 at any time after that to talk to a Customer Care Representative via priority call handling

Once we have your Diamond Checking account information, you will be greeted with two messages, both of which are linked below. Please listen to these sound files so you know what to expect and can be sure that our system has properly identified you.

Diamond Checking IntroductionDiamond Checking Confirmation