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Frequently Asked Questions

If you logged in using the left side of the Log In menu pictured below (Banking Online & eStatements), go here to get your questions answered.

If you logged in using the right side of the Log In menu pictured below (Bill Pay Banking Online), go here to get your questions answered.

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Customer Care

Have questions? Get answers.

Call us at 800-322-3623.

  • Monday – Friday: 7am – 7pm
  • Saturday: 8am – 5pm
  • Sunday: 9am – 2pm

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Online Banking Video

Learn more about our Online Banking system with a video tour that highlights several of the features that First Midwest clients enjoy.

Take the Tour

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