Customer Care
When we say "we're here to help," we mean that literally. Unlike other banks that outsource or offshore their customer service functions, First Midwest's Customer Care Center is located right here--staffed by bankers who share your values and know your neighborhood.
Customer Care Center: 877-203-6724 option 2
Monday through Friday: 7am to 9pm Central Time
Saturday and Sunday: 8am to 5pm Central Time
Need help now? Contact us by email and a
First Midwest Banker will respond within
48 hours of your request.