First Midwest Customer Service (1-800-322-3623 option 0)
Customer Service can handle most banking-related support or service requests. If you’re calling regarding an Bill Pay Banking Online or business express technical issue, please see below. For more information (including customer service hours), please click here.

First Midwest Bank-Line (1-800-322-3623 option 1)
Bank-Line is our automated 24-hour telephone banking service. For more information, please click here.

First Midwest Direct (1-800-241-1749)
First Midwest Direct offers you the ability to apply for a loan, review our rates or open a new account over the phone. For more information, please click here.

Bill Pay Banking Online Customer Support (1-877-203-6724)
This is the number to call if you have a technical issue with your Bill Pay Banking Online service. For other questions regarding your banking information, please call First Midwest Customer Service at 1-800-322-3623.

Business Express Support (1-800-733-9970)
Calling this number offers Business Express users technical support for their Bill Pay Banking Online service. For other questions related to your business accounts, please contact Customer Service at 1-800-322-3623 or your First Midwest Banker.