Questions and Answers
Welcome to First Midwest. You'll be pleased to know that the deposits and business affairs of the former Waukegan Savings Bank are in safe and secure hands with First Midwest Bank. While the Waukegan Savings Bank name has changed, the commitment to meeting your financial needs remains as strong as ever.
Can I still make utility payments at my local branch?
We have contacted various utility companies including ComEd, North Shore Gas, Comcast, and AT&T to alert them that payments are no longer accepted at your local branch. However, you can use both Online Banking
and Mobile Banking
to pay anyone, anytime, anywhere. Both solutions are free for First Midwest clients.
What happened to Waukegan Savings Bank?
The Illinois Department of Financial and Professional Regulation – Banking Division closed Waukegan Savings Bank on Friday, August 3, 2012. Upon closing, the Federal Deposit Insurance Corporation (FDIC) was named receiver and First Midwest Bank acquired all of Waukegan Savings Bank's deposits and all of its assets. First Midwest Bank reopened Waukegan Savings Bank on Saturday, August 4, 2012 as branches of First Midwest Bank. Due to regulatory policy, advance notice to customers or the public is not allowed when a bank is closed.
What happened to my accounts?
All of your Waukegan Savings Bank accounts are safe and secure with First Midwest Bank. This includes all deposit accounts such as checking, savings, money market, Certificate of Deposit, Health Savings Accounts, and retirement accounts. All direct deposits, including Social Security, will continue as normal. You can continue to bank as you always have without interruption.
Are my deposits safe?
Yes. First Midwest Bank is a well-capitalized, strong and trusted community bank. We fully participate in all FDIC insurance programs giving you the utmost protection offered by the federal government. For the most current and comprehensive information regarding your FDIC insurance protection, please visit FDIC.gov.
Can I still use my Waukegan Savings Bank checks, deposit slips, ATM/debit card, and online banking?
Yes. Please feel free to use all of your account features just as you always have. First Midwest Bank will gladly process your checks and deposit slips bearing the Waukegan Savings Bank name, and businesses will continue to honor your Waukegan Savings Bank checks and debit card transactions for purchases.
What if I want to close my accounts?
There is no need to close your Waukegan Savings Bank accounts unless you would like to do so for personal reasons. Please know that your deposits are safe and secure with a strong and trusted community bank like First Midwest.
Who is First Midwest Bank?
First Midwest is the community bank of choice – with Waukegan roots that date back to 1944 – for more than one quarter million families and twenty five thousand businesses in the greater Chicagoland area. We offer a full array of personal, small business, commercial, trust, and investment management services within our network of nearly 100 locations . . . some you may already know:
Please talk to your banker, call 800-322-3623, or explore our website to learn more about the ways First Midwest helps all your hard work pay off.
Can I do my banking at other First Midwest Bank locations or online at firstmidwest.com?
Yes, please log in at firstmidwest.com using the convenient Log In menu in the upper-left corner of our website's navigation.